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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Angela Hines

October 8, 2025

5  out of  5
rating by Angela Hines
"We had a mix up with the replacement of one of our vehicles and Alicia jumped right in! She was very prompt and thorough! Did everything she could to get us the best price and we really appreciate her hard work and dedication to our issue! 💛"
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Mieko Goode

September 23, 2025

1  out of  5
rating by Mieko Goode
"Thank you Blake for your exceptional customer service!"
We responded:
"He’s the best! Thanks Meiko!"
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Kim Rosekrans

August 1, 2025

5  out of  5
rating by Kim Rosekrans
"Justine made my transition to StateFarm fast and flawless. Very professional and great attitude 😁"
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Jenene Carrick (Lasting Memories Travel)

June 3, 2025

5  out of  5
rating by Jenene Carrick (Lasting Memories Travel)
"I've been with Timothy Hammond - State Farm Insurance for approximately 5 years. The agents and office personnel have been exceptional. So very helpful, and with the best personalities. It has been a pleasure working with them. Today I had the pleasure of working with Justin very knowledgeable about different policies I was asking about, and set me up with my renters policy, and looking forward to starting 2 more policy's with Justin's guidance. He made dealing with insurance pleasant and easy to understand. Truely from the bottom of my heart Justin you are a class act and a delightful to work with."
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Ed Schwinn

May 2, 2025

5  out of  5
rating by Ed Schwinn
"great service. Worked with me and kept in communication while changing to them. Justin explained and went over everything and answered my questions. Happy im switching to them."
We responded:
"Thanks so much for sharing your experience Ed! We’re looking forward to working together with you. "
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Alicia Erion

March 25, 2025

5  out of  5
rating by Alicia Erion
"I Have had the State Farm group for many years and I’m very pleased with all the service they have given me during the years… I have recently moved and have had to switch accounts to pay my bill as I’ve gotten established in a new bank and they have been very patient and kind through this process and met every need I had so there was not a beat skipped in the whole process… They are truly a great place to deal with I can’t recommend them more highly! Sincerely, Alicia Erion"
We responded:
"Thanks for taking the time to share a review Alicia. We appreciate it!"
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Barbara Allen

March 22, 2024

5  out of  5
rating by Barbara Allen
"The team here is very helpful. They know what they're doing!"
We responded:
"Thanks so much for taking the time to share your review Barabara!"
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Nadine Kenly

March 14, 2024

5  out of  5
rating by Nadine Kenly
"Great service been with them for 18 years."
We responded:
"Thanks for trusting us with your policies for so many years Nadine!"
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Jonathan Daniel

January 31, 2024

5  out of  5
rating by Jonathan Daniel
"They are there"
We responded:
"Whenever you need us Jonathan!"
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Mary Scharbrough

October 14, 2023

5  out of  5
rating by Mary Scharbrough
"Pleasant, informative and knowledgeable of services and very responsive to any questions I has"
We responded:
"Thanks for your review Mary! We appreciate your business!"
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Tammy Schneegas

July 25, 2023

5  out of  5
rating by Tammy Schneegas
"What an amazing place to insure your family's auto and home. Blake Chapman has done an amazing job ensuring that out family is well protected."
We responded:
"Thanks for taking the time to share your experience Tammy. We appreciate your business!"
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Andrea Hess

July 7, 2023

5  out of  5
rating by Andrea Hess
"I've had nothing but positive experiences with Blake Chapman and the Timothy Hammond State Farm Team. When I switched from Allstate, Blake was able to get my auto rate $75 lower per month for the same, if not better, coverage. Blake is easy to reach, quick to respond to questions and has always gone above and beyond to make sure I'm getting the best coverage at the lowest rates."
We responded:
"Thanks so much for your review Andrea. We appreciate it!"
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Krystal Zellner

July 6, 2023

5  out of  5
rating by Krystal Zellner
"Kelly and Tim were lifesavers in helping my clients get home insurance on a gorgeous and unique property. Their customer service is top notch. Highly recommend!!!"
We responded:
"Thanks for taking the time for a review, Krystal! It’s been a pleasure working with you!"
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Wil Lay

June 30, 2023

5  out of  5
rating by Wil Lay
"Blake is the ultimate homie, I’ve been outta state due to the military for quite some time but he always comes in clutch, Kelly cool too. But for real give Blake a raise he puts up with too many of my dumb questions and broke cars."
We responded:
"Thanks Wil! We appreciate your business!"
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Jon Eich

January 29, 2021

5  out of  5
rating by Jon Eich
"Excellent service. These people are great."
We responded:
"We appreciate the kind words Jon. Thank you!"
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Tatu Nikki

January 11, 2021

5  out of  5
rating by Tatu Nikki
"Only thing I dont get is every month my insurance bill changed not one set rate a month. Then all called last week because I sold a car and wanted to know why my insurance was still so high and the girl told me it is what it is till next month and told me it will change then.. but I usually deal with Blake and he is professional and understanding"
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Andy Mcguire

December 8, 2020

5  out of  5
rating by Andy Mcguire
"I've been a State Farm customer for 35 years. Timothy Hammond is the best agent they have. I almost gave up on State Farm because of their lack of customer service. Timothy Hammond has restored my faith in this company. He hired a young man named Blake Chapman a year ago. This guy has NEVER let me down on ANY situation that needed answers. His response to any situation is fast and most important. CORRECT!!! Anyone unhappy with State Farm like I was??? Try Timothy Hammond. You won't be disappointed."
We responded:
"Thanks so much for your kind words Andy! We're happy to be able to assist you with your insurance."
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Abby Yingling

December 27, 2019

5  out of  5
rating by Abby Yingling
"Excellent agent and team!"
We responded:
"Thanks for kind words Abby!"
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Toolit Payper

November 6, 2019

5  out of  5
rating by Toolit Payper
"Everything was quick and easy. Had everything ready when we got there. Explained everything about my car loan. Gave me a great rate and made getting my first car worth it. I definitely would recommend them to anyone and I would definitely go back to them for any other loans."
We responded:
"Congratulations on your first car Perlita! We're so happy you allowed us to be part of the process! Thank you!"
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Ed Renzulli

November 5, 2019

5  out of  5
rating by Ed Renzulli
"Best experience with an insurance company I've ever had. Nate at this branch went above and beyond to help me out. I got better insurance for the same price as my other not so good policy. Highly recommend!"
We responded:
"Thanks for taking time to share your experience Ed. We appreciate your business!"
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Ankit Joshi

November 4, 2019

5  out of  5
rating by Ankit Joshi
"Nate was very knowledgeable, helpful and responsive. His communication skills are fantastic."
We responded:
"Thank you for the kind words Ankit! We appreciate your business."
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Michelle Joseph

October 30, 2019

5  out of  5
rating by Michelle Joseph
"The Timothy Hammond - State Farm team have been great to deal with. Specifically, Nathan helped set up our insurance services here in Hartford County. Professional and hard working team. Highly recommend."
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Brandon Stevens

October 29, 2019

5  out of  5
rating by Brandon Stevens
"I worked with Blake Chapman, who helped me select the best policy and coverage level. Blake provided helpful advice, as well as prompt, friendly service. I highly recommend!"
We responded:
"Thanks for taking the time to share feedback about your experience Brandon!"
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Joe Reedy

October 18, 2019

5  out of  5
rating by Joe Reedy
"Nate Hall was awesome to work with. He was able to get me lower rates on my insurance, compared to who I was with, and he was integral in getting me approved for a loan for my new vehicle purchase. I will be recommending to friends and family that they see Nate at this office for insurance and auto loans. Thank you so much!"
We responded:
"Thanks for the 5 Star review Joe! We're glad Nate was able to address your needs and help save some cash!"
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Curtis Buckner

June 7, 2019

5  out of  5
rating by Curtis Buckner
"I always have great service and they have friendly people to help you with anything."
We responded:
"Thanks for continuing to allow us to work with you and your family Curtis!"